Alabama
Filing a complaint:
You can complete a Complaint Form online or send a letter to the Consumer Affairs Section of the Attorney General’s Office. You will be asked to include your full name, address, phone number and email. Once you file your complaint, it will be available to anyone who asks for a copy.
If you send a letter, you should include a description of the complaint and include copies of all correspondence, receipts, or materials you received. Keep the originals of all materials you received, as well as a copy of the letter you send to the Consumer Affairs Section.
Contact information:
Website: www.ago.state.al.us
Alabama Office of the Attorney General
Consumer Affairs Section
501 Washington Ave.
Montgomery, AL 36130
Phone: (334) 242-7335
Toll free: (800) 392-5658
Fax: (334) 242-2433
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Alaska
Filing a Complaint:
To file a complaint, print the PDF form and complete it in clear, dark ink. You should provide your name, address, and all other requested information because incomplete forms cannot be processed. All questions should be answered in the space provided, rather than writing "see attached" as an answer. Attach copies of documents related to the complaint. Keep a copy of the complaint for your files and mail the original complaint and copies of supporting materials to the Consumer Protection Unit.
Once you file a complaint, your information will only be released if the Attorney General decides to file a lawsuit against the company. In all other cases, your information will be kept private. If you do not want to include your personal information, you can file your complaint anonymously.
Contact Information:
Website: www.law.state.ak.us/index.html
Consumer Protection Unit
Office of the Attorney General
Alaska Department of Law
1031 W. 4th Ave., Suite 200
Anchorage, AK 99501-5903
Phone: (907) 269-5100
Toll free: (888) 576-2529
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Arizona
Filing a Complaint:
You can file a complaint with the Attorney General's Office. The Office also suggests that a complaint be filed with the state or federal agency in charge of regulating the organization about which you are complaining; however, because CPCs are generally not regulated by any state or federal agency, you should file your complaint directly with the Attorney General's Office.
To request a complaint form, you can contact the Attorney General's Office by phone or mail. You can also file a complaint online. You can fill out the complaint form on the computer or by hand in legible, black ink.
When filing a complaint with the office you will be asked to include your full name, address, and email. On the complaint form, you should indicate whether the office may (a) send a copy of the complaint to the CPC, (b) provide your name and number to the media in the event of an inquiry, and (c) send a copy of the complaint to another government agency for their review or investigation.
When describing what happened, present the events in the order in which they occurred; explain what was misleading to you; and, if possible, explain why it was misleading. If you have supporting documents, you should mail copies of these materials to the Consumer Protection Information and Complaints Office along with your completed complaint form.
- Instructions for Filing a Complaint
- Online Complaint Form
- Complaint Form in PDF
- Instructions en español
- Online Complaint Form en español
- PDF en español:
Contact Information
Website: www.azag.gov/consumer/
Email: consumerinfo@azag.gov
Arizona Office of the Attorney General-Phoenix
Consumer Information and Complaints
1275 W. Washington St.
Phoenix, AZ 85007
Phone: (602) 542-5763
Arizona Office of the Attorney General- Tucson
Consumer Information and Complaints
400 W. Congress St.
South Bldg., Suite 315
Tucson, AZ 85701-1367
Phone: (520) 628-6504 Toll free: (800) 352-8431
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Arkansas
Filing a Complaint:
You can file a complaint online or print out a PDF form and mail it to the Consumer Protection Division. You should include your full name, address, phone number and email. You should also include copies of supporting materials with the completed complaint form.
Once you file a complaint, the Attorney General will keep a record of it and may launch an investigation. If there's an investigation, your complaint will be kept private until the investigation is complete. After that, it will be available to anyone who asks for a copy through the Freedom of Information Act.
Contact Information:
Website: http://www.arkansasag.gov/consumers.html
Arkansas Office of the Attorney General
Consumer Protection Division 200 Tower Building
Little Rock, AR 72201-2610
Phone: (501) 682-2341
Toll free: (800) 482-8982
Email: consumer@arkansasag.gov
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
California
Filing a Complaint:
You should file a complaint with the Attorney General's Office, either online or by submitting a completed print form. If the CPC against which you are filing a complaint is licensed to provide medical services, you can file a complaint with the California Department of Consumer Affairs which responds to complaints against licensed individuals or businesses. In either case, you will be asked to include your full name, address, phone number and email. In addition, you should include copies of any supporting documents along with your completed complaint form.
Once you file your complaint the information may be sent to another government agency as required by state or federal law; may be accessed by the public through a Public Records Act request; or may be requested through a court or administrative order, a subpoena, or a search warrant. If you do not want to include your personal information, you can file your complaint anonymously.
Contact Information:
State Offices:
Website: ag.ca.gov/consumers/general.php
Attorney General's Office
California Department of Justice
Attn: Public Inquiry Unit
P.O. Box 944255
Sacramento, CA 94244-2550
Phone: (916) 322-3360
Toll free: (800) 952-5225
Fax: (916) 323-5341
Department of Consumer Affairs
Consumer Information Division
1625 North Market Blvd., Suite N 112
Sacramento, CA 95834
Email: dca@dca.ca.gov
Phone: (800) 952-5210
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Colorado
Filing a Complaint:
You can file a complaint online. Your name, address, phone number, and email address are required. When describing your complaint, be clear, concise, and accurate. You can upload and submit any supporting documents. Once you file your complaint the information may be sent to the CPC or relevant law enforcement agencies.
Contact Information:
Website: www.coloradoattorneygeneral.gov
Email: stop.fraud@state.co.us
Colorado Office of the Attorney General
Consumer Protection Division
1525 Sherman St., 7th Floor
Denver, CO 80203
Phone: (303) 866-5189
Toll free: (800) 222-4444
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Connecticut
Filing a Complaint:
Complaints to the Department of Consumer Protection should be sent in writing, preferably using the PDF form at the link below. You should include copies of all the appropriate documentation, and save copies of everything for your records.
You can also send a complaint by email. You should also keep a copy of the email.
When submitting a complaint to the office you will be asked to include your full name, address, phone number and email. Once you file your complaint the information becomes a matter of public record. Once the investigation is closed, the complaint will be available to anyone who asks for a copy. If you do not want to include your personal information, you can file your complaint anonymously.
Contact Information:
Website: /www.ct.gov/dcp/site/default.asp
Email: Trade.practices@ct.gov
State Offices:
Department of Consumer Protection
Consumer Complaints
165 Capitol Avenue
Hartford, CT 06106
Toll free: (800) 842-2649
City Offices:
Middletown Office of Consumer Protection
Director of Consumer Protection
245 deKoven Dr.
Middletown, CT 06457
Phone: (860) 344-3491
TTY: (860) 344-3521
Website: www.cityofmiddletown.com
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Delaware
Filing a Complaint:
You can file a complaint by filing out the PDF form at the link below. You should email, mail, or fax this complaint and copies of all supporting materials to the Attorney General's Office at the address below.
When submitting a complaint to the office you will be asked to include your full name, address, phone number and email. On the form you should indicate whether the office may send a copy of the complaint to the CPC.
Contact Information:
Website: www.attorneygeneral.delaware.gov
Email: consumer.protection@state.de.us
Delaware Office of the Attorney General
Delaware Department of Justice
Consumer Protection Division
Carvel State Office Bldg.
820 N. French St.
Wilmington, DE 19801
Phone: (302) 577-8600
Toll free: (800) 220-5424
Fax: (302) 577-6499
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
District of Columbia
Filing a Complaint:
You can file a complaint online. All information requested by the online form is required, including your name, address, phone number, and email address.
This complaint will be sent to the Department of Consumer and Regulatory Affairs and the Office of the Attorney General and these offices will notify you if any action on your complaint is taken.
Once you file your complaint, the information will be sent to the CPC. If you do not want to include your personal information, you can file your complaint anonymously.
Contact Information:
Website: http://www.consumer.dc.gov
Office of the Attorney General
Consumer Protection and Antitrust
441 4th St., NW
Washington, DC 20001
Phone: (202) 442-9828
Email: consumer.protection@dc.gov
Department of Consumer and Regulatory Affairs
Government of the District of Columbia
1100 4th St., SW
Washington, DC 20024
Phone: 202-442-4400
TTY: 202-123-4567
Email: dcra@dc.gov
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Florida
Filing a Complaint:
You can submit a complaint online or download a complaint form and mail it to the Division of Consumer Services at the address below. The Division requires that you fill out the form completely; incomplete forms will not be processed.
If you file the complaint online, you can select "other/miscellaneous" as the subject area for your complaint. If you have supporting documents, you should attach these to your online complaint after it is submitted or, if you are mailing your complaint form, you should send copies of these documents along with the completed complaint form.
Once you file the complaint it becomes a matter of public record and will be available to anyone who requests a copy. The office will send it to the CPC and other relevant governmental agencies.
Contact Information:
Website: www.800helpfla.com
Florida Department of Agriculture and Consumer Services
Division of Consumer Services
Terry Lee Rhodes Building
2005 Apalachee Pkwy.
Tallahassee, FL 32399-6500
Phone: (850) 488-2221
Toll free: (800) 435-7352 (English)
Toll free: (800) 352-9832 (español)
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Georgia
Filing a Complaint:
You can submit a complaint by using the Consumer Complaint Form on the Consumer Affairs' website or by writing a letter to the agency. If you do not use the complaint form, your letter must set out the problem chronologically and you must include copies of relevant supporting documents.
If you use the Consumer Complaint Form, you can file this complaint online or by downloading a PDF of the form and submitting it to the Office of Consumer Affairs by mail or fax. If you submit a complaint online, you will not receive a response from the agency unless the agency needs more information from you or if the agency decides to pursue the issue on behalf of a larger group of individuals. Complaints that are faxed must be no longer than 5 pages in length, including copies attached supporting documents.
Once you file your complaint the information becomes a matter of public record and is not considered confidential. The complaint will be available to anyone who requests a copy. Your personal identifying information, however, will not become publicly available. You may also file your complaint anonymously.
Contact Information:
Website: consumer.georgia.gov
Georgia Governor's Office of Consumer Affairs
2 Martin Luther King, Jr. Dr. SE, Suite 356
Atlanta, GA 30334-4600
Phone: (404) 651-8600
Toll free: 1-800-869-1123 (GA)
Fax: (404) 651-9018
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Hawaii
Filing a Complaint:
You can file a complaint by downloading the PDF complaint form available at the web address below. You can mail this complaint, as well as copies of any supporting materials, to one of the addresses below.
When submitting a complaint to the office you will be asked to include your full name, address, phone number and email. A copy of the complaint will be sent to the CPC. All personal information, except your name, will be removed. You may also file your complaint anonymously although if you do so you will not be able to follow up on the complaint.
Contact Information:
Website: www.hawaii.gov/dcca/ocp
Hawaii Offices:
Hawaii Department of Commerce and Consumer Affairs- Honolulu
Office of Consumer Protection
235 S. Beretania St., Suite 801
Honolulu, HI 96813
Phone: 808-586-2630
Fax: (808) 586-2640
E-mail: ocp@dcca.hawaii.gov
Regional Offices:
Hawaii Department of Commerce and Consumer Affairs
Office of Consumer Protection
345 Kekuanaoa St., Suite 12
Hilo, HI 96720
Phone: (808) 933-0910
Fax: (808) 933-8845
Hawaii Department of Commerce and Consumer Affairs
Office of Consumer Protection
1063 Lower Main St., Ste. C-216
Wailuku, Hawaii 96793
Ph: (808) 984-8244
Fax: (808) 243-5807
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Idaho
Filing a Complaint:
You can file a complaint online or by mailing the completed complaint to the address below. When submitting a complaint to the office you will be asked to include your full name and address. The complaint and all supporting documents are available to the public and media if a request to view them is made. If you do not want to include your personal information, you can file your complaint anonymously
Complaints are generally forwarded to the Attorney General's mediation service. You can elect, on the second page of the complaint form, to provide the complaint "for informational purposes only" and thus not be considered for this mediation service.
Contact Information:
Website: www.ag.idaho.gov
Office of the Attorney General
Consumer Protection Division
954 W. Jefferson, 2nd Floor
P.O. Box 83720
Boise, ID 83720-0010
Phone (208) 334-2424
Fax (208) 334-4151
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Illinois
Filing a Complaint:
You can file a complaint using the PDF complaint form available online. You can either fill the form out online and then print it, or print the form and complete it in writing.
Your complaint and supporting documents may be forwarded to the organization against which you are complaining, unless you check the box on the bottom of page 2 of the complaint form. Checking this box means that you are notifying the Attorney General's Office of your concerns, but that you do not want to initiate a mediation process with the organization against which you are filing a complaint.
Your complaint becomes a matter of public record and may be made available to the public if a request is made under Illinois law. Personal identifying information, however, will not be disclosed.
Contact Information:
Website: www.illinoisattorneygeneral.gov
Email: ag_consumer@atg.state.il.us
In English send to:
Illinois Attorney General
Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706
Phone: (217) 782-1090
Toll-free: (800) 243-0618
TTY: (877) 844-5461
In Spanish send to:
Office of the Illinois Attorney General
Consumer Protection Division
100 West Randolph Street
Chicago, Illinois 60601
Phone: (866) 310-8398 (En Espanol)
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Indiana
Filing a Complaint:
You can file a complaint online or by downloading the PDF form and submitting it to the Consumer Protection Division at the address below. When submitting a complaint to the office you will be asked to include your full name, address and phone number. On the form, you must indicate whether you consent to having the name of the CPC against whom you are filing the complaint and/or your name and phone number released to the public.
If you have supporting documentation, you should print out the complaint form and mail it, along with the supporting materials, to the address below.
The Consumer Protection Division will send a copy of your complaint to the organization against which you are complaining.
- Online Instructions
- Online Complaint Form
- Complaint Form in PDF (English)
- Complaint Form in PDF (Spanish)
Contact Information:
Website: www.in.gov/attorneygeneral/2336.htm
Office of the Indiana Attorney General
Consumer Protection Division
Government Center South, 5th floor
302 W. Washington St., 5th Floor
Indianapolis, IN 46204
Phone: (317) 232-6330
Fax: (317) 233-4393
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Iowa
Filing a Complaint:
You can file a complaint by using an online or downloaded form, or by writing a letter and mailing it to the Attorney General's Consumer Protection Division. For the Division to pursue your complaint, you must include your name, address, and phone number. You should also mail copies of any documents that relate to your complaint. If you file your complaint online and follow-up by mailing in supporting materials, you should note that you have filed a complaint online.
If you do not use the complaint form, you can send a written description of your complaint to the Consumer Protection Division. Include the following in your letter: your name, address, and contact information; the name and current address and phone number of the organization against which you are complaining; and describe the problem in chronological order. In addition, include copies of all supporting documents relevant to your complaint.
Complaints are routinely sent to the person or organization against which the complaint is directed. In addition, complaints are "open records" under Iowa law that may be obtained by the public.
Contact Information:
Website: www.IowaAttorneyGeneral.org
Email: consumer@ag.state.ia.us
Consumer Protection Division
Attorney General of Iowa
Hoover State Office Building
1300 E. Walnut St.
Des Moines, IA 50319
Phone: (515) 281-5926
Toll free: (888) 777-4590
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Kansas
Filing a Complaint:
You can file a complaint online or by mailing your completed complaint form to the Attorney General's Consumer Protection Division. If you have supporting materials, you should submit your complaint through the mail and include copies of all relevant documents.
Your complaint may be forwarded to the organization against which your complaint is directed. In addition, your complaint will become accessible to others under the Kansas Open Records Act.
Contact Information:
Website: www.ksag.org
Kansas Office of the Attorney General
Consumer Protection Division
120 SW 10th St., Suite 430
Topeka, KS 66612-1597
Phone: (785) - 296-3751
Toll free: (800) 432-2310
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Kentucky
Filing a Complaint:
You can file a complaint with the Attorney General's Consumer Protection Division by completing a complaint form or by writing a letter to the Division. In your letter, you should include: the name and current address of the business; a complete description of the problem, including if you were told something untrue and how it was untrue. Include copies of any supporting materials with your complaint form or letter.
Once you file your complaint it becomes an open record and will be available to anyone who requests a copy. To resolve the complaint the office may send a copy to the CPC.
- Online Instructions
- Complaint Form in PDF
- Complaint Form in PDF (Jefferson, Bullitt or Oldham Counties)
Contact Information:
Website: www.ag.ky.gov/cp
E-mail: consumer.protection@ag.ky.govconsumer.protection@ag.ky.gov
Jefferson, Bullitt or Oldham Counties:
Office of Attorney General
Consumer Protection Division
310 Whittington Parkway, Suite 101
Louisville, KY 40222
Phone: (502) 429-7134
Toll-free: (888) 432-9257
Fax: (502) 429-7129
All Other Counties:
Office of Attorney General
Consumer Protection Division
1024 Capital Center Drive
Frankfort, KY 40601
Toll-free: (888) 432-9257
Fax: (502) 573-7151
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Louisiana
Filing a Complaint:
You can file a complaint with the Attorney General's Consumer Protection Section by submitting a complaint online. The complaint form requires your name, address, and phone number. If you have additional documentation, submit those documents separately to the address below and include the printed copy of your complaint.
By submitting the form, you agree that the Attorney General's Office may provide copies of the complaint and any supporting materials to the organization against which the complaint is directed and authorize the Attorney General to provide the information to private or public agencies or individuals.
Contact Information:
Website: www.ag.state.la.us
Email: ConsumerInfo@ag.state.la.us
Office of the Attorney General
Consumer Protection Section
P.O. Box 94005
Baton Rouge, LA 70804-9005
Phone: (225) 326-6465
Toll-free: (800) 351-4889
Fax: (225) 326-6499
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Maine
Filing a Complaint:
You can file a complaint with the Attorney General by submitting a complaint form online or by mailing a letter detailing your complaint to the address below. You should enclose copies of any supporting materials.
When submitting a complaint to the office you will be asked to include your full name, address, and phone number. Once you file your complaint the office may send a copy to the CPC. If you do not want to include your personal information, you can file your complaint anonymously.
Contact Information:
Website: www.maine.gov/ag
Email: consumer.mediation@maine.gov
Maine Attorney General's Office
Consumer Information and Mediation Service
6 State House Station
Augusta, ME 04333
Phone: (207) 626-8849
Toll free: (800) 436-2131
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Maryland
Filing a Complaint:
You can file a complaint online or by mailing a completed complaint form to the Consumer Protection Division nearest to you. You should mail the Consumer Protection Division copies of any supporting materials. When submitting a complaint to the office you will be asked to include your full name, address, phone number, and email. Once your complaint is on file with the Consumer Protection Division, it will be available for public review upon request.
Contact Information:
Website: www.oag.state.md.us/consumer
Email: consumer@oag.state.md.us
Baltimore Office:
Consumer Protection Division
200 Saint Paul Place
Baltimore, Maryland 21202
Phone: (410) 528-8662
Toll-free: (888) 743-0023
Eastern Shore Office:
Consumer Protection Division
201 Baptist Street, Suite 30
Salisbury, Maryland 21801
Phone: (410) 713-3620
Western Maryland Office:
Consumer Protection Division
44 N. Potomac Street, Suite 104
Hagerstown, Maryland 21740
Phone: (301) 791-4780
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Massachusetts
Filing a Complaint:
You can file a complaint online or by mail. The Attorney General's Office recommends the online form as the most efficient way to file your complaint. If you have supporting materials, however, you should file your complaint by mail. To do this, fill out the online form and click "Download a Copy of your Complaint." This will launch a PDF of your complaint which you should save, print, and mail along with copies of your supporting documents. The Attorney General's Office asks that you not submit an online complaint and mail a hard copy, as this will result in duplicate submissions.
When submitting a complaint to the office you will be asked to include your full name, address, phone number, and email. Once you file the complaint it becomes a matter of public record and will be available to anyone who requests a copy. On the form you can choose whether you want the complaint to be sent to the CPC. The office may choose to send the complaint to other enforcement and regulatory agencies.
Contact Information:
Website: www.mass.gov/Consumer
Office of the Attorney General
Public Inquiry & Assistance Center (PIAC)
One Ashburton Place
Boston, MA 02108
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Michigan
Filing a Complaint:
You can file your complaint online or by mailing or faxing a completed complaint form to the Consumer Protection Division of the Attorney General's Office. If you submit a complaint online, you will be given a "web file number" that you should record.
The Consumer Protection Division recommends sending copies of documents that relate to your complaint. You can mail or fax copies of these supporting materials to the Consumer Protection Division along with identifying information (web file number or your name and date) so that these materials can be matched with your complaint.
Once you submit a complaint to the Attorney General's Office, the complaint becomes a matter of public record and copies can be provided to anyone who requests them. In addition, a copy of your complaint will likely be sent to the organization against which your complaint is directed.
Contact Information:
Office of the Attorney General
Consumer Protection Division
P.O. Box 30213
Lansing, MI 48909-7713
Phone: (517) 373-1140
Toll-free: (877) 765-8388
Fax: (517) 241-3771
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Minnesota
Filing a Complaint:
You can file a complaint by mailing a completed complaint form to the Attorney General's Office. You can access the complaint form online or by calling the Attorney General's Office and requesting that the complaint form be mailed to you. Remember to sign the completed complaint form. When you submit the complaint, you should enclose copies of any supporting materials.
When submitting a complaint to the office you will be asked to include your full name, address, and phone number. While complaints are kept confidential, to resolve the complaint the office will pass on your name and information to the CPC. If you do not want to include your personal information, you may file your complaint anonymously.
Contact Information:
Website: www.ag.state.mn.us
Office of Minnesota Attorney General
1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101
Phone: (651) 296-3353
Toll-free: (800) 657-3787
TTY: (651) 297-7206
TTY: (800) 366-4812
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Mississippi
Filing a Complaint:
You can file a complaint by mailing a completed complaint form to the Attorney General's Consumer Protection Division. When submitting a complaint to the office you will be asked to include your full name, address, phone number, and email. You should enclose copies of all supporting documents to the address below.
A copy of your complaint will likely be sent to the organization against which your complaint is directed.
Contact Information:
Website: www.ago.state.ms.us
Office of the Attorney General
Consumer Protection Division
PO Box 22947
Jackson, MS 39225-2947
Phone: (601) 359-4230
Toll free: (800) 281-4418
Fax: (601) 359-4231
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Missouri
Filing a Complaint:
You can file a complaint by submitting it online or by mailing the completed form to the Attorney General's Consumer Protection Unit. Your name, address, and phone number are required. You should mail copies of any supporting documents to the Consumer Protection Unit.
Complaints are public records subject to disclosure upon request; your name, address, and related documents may be obtained by the public. In addition, a copy of the complaint will be provided to the organization against which you direct your complaint.
Contact Information:
Website: www.ago.mo.gov
Email: consumer.help@ago.mo.gov
Attorney General's Office
Consumer Protection Unit
PO Box 899
Jefferson City, MO 65102
Toll free: (800) 392-8222
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Montana
Filing a Complaint:
You can file a complaint online or by submitting a completed complaint form to the Montana Department of Justice Office of Consumer Protection. You must provide your name, address, and phone number. If you have supporting documents, you should mail the original printed and completed complaint form along with copies of supporting materials. Complaints become a matter of public record.
Contact Information:
Website: www.doj.mt.gov/consumer
Email: contactocp@mt.gov
Montana Department of Justice
Office of Consumer Protection
2225 11th Ave.
PO Box 200151
Helena, MT 59620-0141
Phone: (406) 444-4500
Toll free: (800)481-6896
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Nebraska
Filing a Complaint:
You can submit a complaint form online through the Attorney General's Office. Your name, address, and phone number are required. If you have supporting documents, you should send copies of these to the address below.
By submitting a complaint, you authorize the Attorney General to send the complaint to the organization against which your complaint is directed as well as any other interested parties.
Contact Information:
Website: www.ago.ne.gov
Office of the Attorney General
Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509-4906
Phone: (402) 471-2682
Toll free: (800) 727-6432
Toll free: (888) 850-7555 (in Spanish)
Fax: (402) 471-3297
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Nevada
Filing a Complaint:
You can file a complaint by downloading, printing, and completing the complaint form and mailing it to the Attorney General's Bureau of Consumer Protection. Remember to sign and date the completed form because the Bureau of Consumer Protection will not process unsigned or incomplete complaints. You should also enclose copies of any supporting materials.
The complaint is considered confidential and is not made available to the public. However, after you submit your complaint, a letter may be sent to the organization against which you have complained asking it to explain their actions. A copy of this letter will also be sent to you.
Contact Information:
Website: fightfraud.nv.gov
Attorney General
Bureau of Consumer Protection
100 North Carson Street
Carson City, NV 89701-4717
Phone: (775) 684-1169
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
New Hampshire
Filing a Complaint:
You can submit a complaint online or by mail. If you have supporting materials that can be uploaded and provided in Word, Excel, or PDF format, you can submit your complaint electronically along with these materials. Otherwise, you should download a PDF of the Complaint Form and mail it to the Consumer Protection and Antitrust Bureau with copies of the supporting materials.
When completing the complaint form online, your name, address, and phone number are required. If you fill out the PDF version, the Bureau asks that you answer all the questions as fully as possible, including providing your name, address, and contact information.
Complaints may be forwarded to the CPC or other governmental agencies.
Contact Information:
Website: www.doj.nh.gov/consumer
Email: DOJ-CPB@doj.nh.gov
Office of the Attorney General
Consumer Protection and Antitrust Bureau
33 Capitol St.
Concord, NH 03301
Phone: (603) 271-3641
Toll free: (888) 468-4454
Fax: (603) 223-6202
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
New Jersey
Filing a Complaint:
You can file a complaint by downloading and completing the complaint form at the link below. You should mail this, along with copies of any supporting materials, to the Attorney General Division of Consumer Affairs.
By submitting your complaint, you authorize the Division of Consumer Affairs to send a copy of the complaint to the organization or other interested parties. In addition, your complaint becomes a government record subject to disclosure to the public. You may submit the complaint anonymously but that will make it harder to investigate.
Contact Information:
Website: www.njconsumeraffairs.gov
Email: askconsumeraffairs@lps.state.nj.us
New Jersey Office of the Attorney General
Division of Consumer Affairs
P.O. Box 45025
Newark, NJ 07010
Phone: (973) 504-6200
Toll free: (800) 242-5846
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
New Mexico
Filing a Complaint:
You can file a complaint by downloading and printing the complaint form available at the link below. You should fill out the form in blank ink (blue ink does not photocopy well). When filing the complaint, you will be asked to include our name, address and phone number. After completing the form, make a copy of it, and mail the original and a copy of the complaint form to the address below. In addition, enclose two copies of any supporting materials relevant to your complaint.
Complaints become a matter of public record and a copy of the complaint will be sent to the CPC.
Contact Information:
Website: www.nmag.gov
Office of Attorney General
Consumer Protection Division
P.O. Drawer 1508
Santa Fe, NM 87504-1508
Phone: (505) 827-6060
Toll free: (800) 678-1508
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
New York
Filing a Complaint:
You can file a complaint with the Attorney General's Division of Consumer Protection by submitting a complaint online or downloading, printing, and mailing or faxing your completed complaint. Your name, address, phone number, and email address are required. If you have supporting documents, you should send copies of these, by mail or fax, with the original printed complaint or with a printed copy of your online complaint.
By submitting your complaint, you agree to allow the Division of Consumer Protection to forward the complaint to the organization against which you are complaining and to work with other agencies to investigate the problem.
Contact Information:
Website: www.nysconsumer.gov
New York State Department of State
Division of Consumer Protection
Consumer Assistance Unit
99 Washington Ave.
Albany, New York 12231
Phone: (518) 474-8583
Toll free: (800) 697-1220
Fax: (518) 486-3936
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
North Carolina
Filing a Complaint:
You can file a complaint by submitting a complaint form online; by printing out the form and mailing it to the Attorney General's Office; or by mailing a letter to the Attorney General's Office. You should include copies of supporting materials related to your complaint. If you use the online form, you can attach up to four documents in PDF or MS Word format. You can also mail copies of these materials with a copy of the online complaint.
The documents you provide to the Attorney General's Office may be public record and available upon request. In addition, your complaint may be sent to the organization against which it is directed.
Contact Information:
Website: www.ncdoj.gov
Office of the Attorney General
Consumer Protection
Mail Service Center 9001
Raleigh, NC 27699-9001
Phone: (919) 716-6000
Toll free: (877) 566-7226
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
North Dakota
Filing a Complaint:
You can file a complaint by filling out the complaint form available online, printing it, and mailing it to the Consumer Protection Division. You should include your name, address, phone number and e-mail, and enclose copies of any supporting materials. The Consumer Protection Division may send your complaint to the organization against which you are complaining.
Contact Information:
Website: www.ag.nd.gov
Email: ndag@nd.gov
Consumer Protection Division
Office of the Attorney General
Gateway Professional Center
1050 E. Interstate Ave., Suite 200
Bismarck, ND 58503-5574
Phone: (701) 328-3404
Toll free: (800) 472-2600
TTY: (800) 366-6888
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Ohio
Filing a Complaint:
You can file a complaint by submitting a complaint online or by mailing a completed form to the Attorney General's Office Consumer Protection Section. When filing the complaint, you should include your name, address, and e-mail. You should also enclose copies of supporting materials and mail these to the Consumer Protection Section.
Information you submit with your complaint is considered public and may be released as part of a public records request.
Contact Information:
Websites: www.ohioattorneygeneral.gov
Attorney General's Office
Consumer Protection Section
30 E. Broad St., 14th Floor
Columbus, OH 43215-3400
Phone: (614) 466-1305
Toll free: (800) 282-0515
Fax: (866) 268-2279
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Oklahoma
Filing a Complaint:
You can file a complaint by submitting a completed form online or by downloading, printing, and mailing a completed form to the Attorney General's Office Consumer Protection Unit. You should complete the entire form on the compute or in clear, black ink; an incomplete form will be returned to you. If you have supporting materials, you should enclose an original copy of the complaint form and two copies of any these additional documents. After submitting your complaint, it may be sent to the organization against which your complaint is directed.
Contact Information:
Website: www.oag.ok.gov
Office of Attorney General
Consumer Protection Unit
Attn: Investigative Analyst
313 N.E. 21st Street
Oklahoma City, OK 73105
Phone: 405-521-2029
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Oregon
Filing a Complaint:
You can file a complaint by submitting a complaint online or by mailing a completed complaint to the Oregon Department of Justice. This form is available online or you can call the Attorney General's Consumer Hotline to request a form be mailed to you. If you have supporting documents, you should use the PDF form, enclose copies of the supporting materials, and mail these to the Consumer Protection Section at the address below.
Once you submit your complaint, it becomes part of the Department of Justice's permanent records and can be released to the organization about which you are complaining, members of the public, or other agencies.
In English
In Spanish
Contact Information:
Website: www.doj.state.or.us
Oregon Department of Justice
Financial Fraud/Consumer Protection Section
1162 Court St. NE
Salem, OR 97301-4096
Phone (Salem area): (503) 378-4320
Phone (Portland area): (503) 229-5576
Toll-free: (877) 877-9392
Fax: (503) 378-8910
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Pennsylvania
Filing a Complaint:
The complaint form can be submitted online or printed, completed, and mailed to the Bureau of Consumer Affairs. If you have supporting documentation, such as any materials you received, you should print the form and mail it in along with copies of supporting materials.
Complaints should include your name, address, and telephone number. Processing of your complaint may be delayed if complete and accurate contact information is not provided. In describing the incident, be sure to explain what happened, when it happened, and where it happened. Be specific about anything said to you, especially statements that influenced you to visit the organization.
When contacting the Bureau, always do so in writing so that your file can be kept up to date. The Bureau requests that you not call to check the status of your complaint, but to keep the office informed of additional information regarding the complaint, preferably in writing.
The information you provide in your complaint will be shared with the CPC and may be shared with other governmental and law enforcement agencies.
Contact Information:
Website: www.attorneygeneral.gov
Bureau of Consumer Protection
Administrative Office
Strawberry Square, 14th Floor
Harrisburg, PA 17120
Phone: (717) 787-9707
Toll free: (800) 441-2555
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Rhode Island
Filing a Complaint:
You can file a complaint using the form available on the Department of Attorney General's Consumer Protection Unit. You can provide a description of your complaint on additional pages if there is not enough space on the form. You should mail this completed form with copies of any supporting documents to the Consumer Protection Unit. Complaints are considered confidential, although the CPC will receive a copy of the complaint.
Contact Information:
Website: www.riag.state.ri.us
Rhode Island Dept. of Attorney General
Consumer Protection Unit
150 South Main St.
Providence, RI 02903
Phone: (401) 274-4400
TDD: (401) 453-0410
Fax: (401) 222-5110
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
South Carolina
Filing a Complaint:
You can file a complaint with the South Carolina Department of Consumer Affairs by filling out the online complaint form available at the link below. You should submit two copies of any supporting materials within five weekdays after electronically filing your complaint. Your complaint becomes a matter of public record and may be released to the public upon request.
Contact Information:
Website: www.scconsumer.gov
Email: scdca@scconsumer.gov
South Carolina Department of Consumer Affairs
2221 Devine Street, Suite 200
P.O. Box 5757
Columbia, SC 29250-5757
Phone: (803) 734-4200
Toll free: (800) 922-1594
Fax: (803) 734-4286
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
South Dakota
Filing a Complaint:
You can file a complaint by submitting the complaint form online or by downloading, printing, and submitting the PDF complaint form to the Attorney General's Division of Consumer Protection. You should send copies of all supporting documents by mail to the Division of Consumer Protection. Your complaint may be sent to the organization against which you are complaining.
Contact Information:
Website: www.state.sd.us/atg
Email: consumerhelp@state.sd.us
Office of the Attorney General
Division of Consumer Protection
1302 E. Hwy. 14, Suite 3
Pierre, SD 57501-8053
Phone: (605) 773-4400
Toll free: (800) 300-1986
Fax: (605) 773-7163
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Tennessee
Filing a Complaint:
You can file a complaint by submitting the complaint form online or by downloading, printing, and submitting the PDF complaint form to the Division of Consumer Affairs. You should provide copies of any supporting documents by mailing these to the Division of Consumer Affairs. After you file a complaint, the information you provide will be treated as public record and anyone who requests to see it may be able to do so. However, your name and address would be removed from any information made public.
Contact Information:
Website: tn.gov/consumer/index.shtml
Division of Consumer Affairs
500 James Robertson Parkway
Nashville, TN 37243-0600
Phone: (615) 741-4737
Toll free: (800) 342-8385
Fax: (615) 532-4994
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Texas
Filing a Complaint:
You can file a complaint by submitting the complaint form online or by downloading, printing, and mailing the PDF complaint form to the Attorney General's Consumer Protection Division. Remember to include the county in which the organization is located so your complaint can be processed efficiently. Once you submit the online form, you can upload any supporting documents you have; if you mail your completed complaint, enclose copies of any supporting materials.
The complaint and information you provide become records open to the public. However, some of your information, such as your phone number, would be removed before the complaint would be given to a third party.
- Online Instructions
- Online Complaint Form
- Complaint Form in PDF (English)
- Complaint Form in PDF (Spanish)
Contact Information:
Website: www.oag.state.tx.us
Office of the Attorney General
Consumer Protection Division
P.O. Box 12548
Austin, TX 78711-2548
Phone: (512) 463-2185
Toll free: (800) 621-0508
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Utah
Filing a Complaint:
You can file a complaint by mailing a completed complaint form to the Utah Division of Consumer Protection. You should include your name, address, phone number and e-mail with your complaint. You should also enclose copies of any supporting materials.
A copy of the complaint will be sent to the CPC.
Contact Information:
Website: www.consumerprotection.utah.gov
Utah Division of Consumer Protection
Attention: Complaint Processor
Heber M. Wells Building, 2nd Floor
160 East 300 South, PO Box 146704
Salt Lake City, UT 84114-6704
Phone: (801) 530-6601
Fax: (801) 530-6001
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Vermont
Filing a Complaint:
You can file a complaint with the Attorney General's Consumer Assistance Program which is operated in partnership with the University of Vermont. You can submit a complaint online or mailing, faxing, or emailing a letter to the Consumer Assistance Program. The letter should include your name, address, and phone number as well as the name, address, and phone number of the organization against which your complaint is directed. You should also send copies of any supporting materials. Any information you submit may become a matter of public record. However, you may submit an anonymous complaint.
- Online Instructions
- Online Complaint Form
- Online Complaint Form en español http://www.uvm.edu/consumer/?Page=altcf_spa.html
Contact Information:
Websites: www.uvm.edu/consumer/
www.atg.state.vt.us
Email: consumer@uvm.edu
Consumer Assistance Program
146 University Pl.
Burlington, VT 05405
Phone: (802) 656-3183
Toll free: (800) 649-2424
Fax: (802) 656-1423
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Virginia
Filing a Complaint:
You can file a complaint using the PDF form available at the link below. You should mail this completed form, along with copies of any supporting materials, to the Office of Consumer Affairs. If the organization against which your complaint is directed is located in Fairfax County, you should mail all documents to the Fairfax office. All information provided in your complaint is available for public review.
Contact Information:
State Office
Office of Consumer Affairs
102 Governor St.
Richmond, VA 23219
Phone (Richmond): (804) 786-2042
Phone (Virginia): (800) 552-9963 Website
Local Office
Fairfax County Department of Telecommunications and Consumer Services
12000 Government Center Parkway, Suite 433
Fairfax, VA 22035.
Phone: (703) 222-8435
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Washington
Filing a Complaint:
You can file a complaint by submitting a form online or by mailing a completed form to the local branch of the Attorney General's Office. You can upload any supporting documents or enclose these with your mailed complaint.
For your complaint to be processed, you must agree that the Attorney General's Office has permission to send a copy of your complaint to the organization against which you are complaining. In addition, your complaint and supporting documents become public record, subject to disclosure requests.
English
Spanish
Contact Information:
Website: www.atg.wa.gov
Phone: (206) 464-6684
Toll free: (800) 551-4636
TTY: (800) 833-6384
Vancouver (Clark, Cowlitz, Pacific, Skamania, Wahkiakum, Lewis, and Thurston Counties)
1220 Main St. Suite 549
Vancouver, WA. 98660-2964
Phone: (360) 759-2150
Fax: (360) 759-2159
Tacoma (Pierce, Mason, Grays, Harbor, Kitsap and South King counties)
Office of the Attorney General
P.O. Box 2317
Tacoma, WA 98401-2317
Phone: (253) 759-2150
Fax: (360) 759-2159
Spokane (Easter Washington)
Office of the Attorney General
1116 West Riverside
Spokane, WA 99201-1194
Phone: (509) 456-3123
Fax: (509) 4580-3548
Bellingham (Island, San Juan, Skagit and Whatcom counties)
Office of the Attorney General
103 E. Holly Suite 308
Bellingham, WA. 98225
Phone: (360) 738-6185
Fax: (360) 738-6190
Seattle (North King, Snohomish, Clallam and Jefferson Counties and Bainbridge Island)
Office of the Attorney General
800 5th Ave. Suite 2000
Seattle, WA. 98104-3188
Phone: (206) 46406684
Fax: (206) 389-2801
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
West Virginia
Filing a Complaint:
You can submit a complaint by mailing a completed complaint form to the Attorney General's Consumer Protection Division. You should enclose copies of any supporting materials related to your complaint. By submitting your complaint, you authorize the Attorney General to release your complaint to the organization about which you are complaining.
Contact Information:
Website: www.wvago.gov
Email: consumer@wvago.gov
Office of the West Virginia Attorney General
Consumer Protection Division
PO Box 1789
Charleston, WV 25326-1789
Phone: (304) 558-8986
Toll free: (800) 368-8808
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Wisconsin
Filing a Complaint:
You can file a complaint online or by mailing a completed form to the Bureau of Consumer Protection. You should also provide copies of supporting documents. You can send scanned copies of these materials by email (to accompany your online complaint) or mail copies to the Bureau of Consumer Protection (with your hard-copy complaint form).
The complaint will likely be sent to the organization about which you are complaining. In addition, the complaint will be available for public review upon request after the Bureau of Consumer Protection's action is completed. However, you may submit your complaint anonymously.
- Online Instructions
- Online Complaint Form
- Complaint Form in PDF (English)
- Complaint Form in PDF (Spanish)
- Complaint Form in MS Word
Contact Information:
Website: www.datcp.state.wi.us
Email: DATCPHotline@wisconsin.gov
Bureau of Consumer Protection
2811 Agriculture Dr.
PO Box 8911
Madison, WI 53708-8911
Phone: (608) 224-4976
Toll free: (800) 422-7128
Fax: (608) 224-4939
TTD: (608) 224-5058
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.
Wyoming
Filing a Complaint:
You can file a complaint by downloading and completing the complaint form on the computer or by hand. You should mail the original and one copy of the completed complaint form, along with copies of any supporting documents, to the Attorney General's Office Consumer Protection Unit.
By submitting the complaint, you give the Attorney General's Office permission to forward the complaint to the organization against which your complaint is directed.
Contact Information:
Website: attorneygeneral.state.wy.us
Email: lesley.osen@state.wy.us
Wyoming Attorney General's Office
Consumer Protection Unit
123 Capitol Building
Cheyenne, WY 82002
Phone (Cheyenne area): (307) 777-8533
Toll free (WY): (800) 438-5799
For more information on CPCs please visit www.nwlc.org/cpctoolkit. If you have ever gone to a CPC and are interested in filing a complaint, please contact us at 1(855)CPC-FACT or cpcfact@nwlc.org. Also let us know if you have already filed a complaint, are interested in sharing your CPC story, or have questions.